February 2, 2004
Japan Airlines
I'm at Incheon International airport, on my way to Bangcock. I'm flying Japan Airlines; it's not direct, but it's cheaper and I know the in-flight service (I fly economy) will be great.
I always recommend JAL. If you have an overnight stopover, they give you a free hotel room, with a free breakfast buffet in the morning and free shuttle bus to and from the airport. Plus they are usually cheap.
When I was leaving New York during the power outage (summer 2003), I missed my connection to Seoul because of the blackout (my morning flight was cancelled). When I finally arrived, JAL had a free steak dinner waiting, a free hotel room, and free breakfast the next morning. My wife and I don't eat meat (I am completely vegetarian), so they made her fish, but couldn't do much for me (rice and side dishes). Anyway, JAL will take care of you.
I have had problems with customer service in America, reserving special meals and confirming hotel rooms for overnight stopovers, but I still love JAL.
Posted by James Trotta at February 2, 2004 2:44 AM