August 26, 2007
More competition = better service (we hope)
Just a quick article that may be of interest to some about how competition in the online travel business is going to heat up. That should mean better customer service since industry growth won't be strong enough to increase profits at these big companies.
It's a UK article, but I imagine the same applies in the US. I sure hope so!
Posted by James Trotta at August 26, 2007 1:17 AM | TrackBack
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