November 1, 2009
New airline controversy: Southwest kicks 2-year-old off flight
Not too many details in the story as of now. Before I judge I need to know more. For example what was the mom doing about the kid's screams?
Parents who ignore screaming babies deserve to get kicked off if you ask me. But if mom was trying to comfort her kid what else can you ask for? Sure it's rough on other passengers but if you let babies fly you have to expect some noise.
Reminds me of this situation although in the older story, the kid wasn't screaming from what I understand.
Posted by James Trotta at November 1, 2009 1:57 AM
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Latest news is that Southwest gave her a refund and a travel voucher for $300, plus an apology. I don't think she should expect more than that. From what I read, she didn't do much about keeping the kid quiet. Unfortunately, some parents think their kids are cute, no matter what they do or how they act. Or, maybe the passengers or the flight attendant were in a bad mood, who can say!
Posted by: Sharon at November 1, 2009 9:53 AMPlease do not remind me about screaming children on planes. I had this happen on my return flight from France to US. This child screamed for practically the entire flight. She started screaming before we took off. I felt bad for her mom, because she did try to comfort her, but I started getting a migraine after listening to it non-stop. Passengers gave her toys to play with to calm her down. She did give us 1/2 hour of peace. The male passenger in the seat in front of them kept drinking to knock himself out. I could not believe the flight attendant told him he met his quota for drinks. I actually felt bad for this guy. I thought they were going to bring the plane down to drop mom and daughter off at next airport, but they did not. The attendants were so patient. I think they were getting a kick out of passengers expressions during this flight.
Posted by: Amie at November 1, 2009 10:44 PMCrying babies and toddlers in tantrums I can understand. But too many parents seem to tune the sound out and act as if they have never met the screaming, sobbing little person seated beside them.
All I ask is that the parent attempt to soothe the infant or defuse the child's outburst. A little "calm down honey, its ok, relax" and possibly a frank "stop yelling, you are hurting everyone's ears" goes a long way in my book.
I recall one incident where a mother and her young child were removed from a plane because the child refused to sit and wear a seatbelt, and was throwing a tantrum and crawling under seats. The parents complained bitterly about being removed saying the airline wouldn't give them five more minutes to hold or console her. This after a 15 minute delay.
If you can't get your child in the seat and seatbelted, you need to be escorted off the plane and rethink air travel.
But of course they got an apology and a refund.
This is so just a repeat of old news...the near exact news item ran about a year or two ago...is this run just as a reminder to parents for the up
coming holiday travel season ?????
Yep most parents think this crap is cute and most airline passengers are not amused. I was especially unamused on my last flight to Florida when a 3 year old kept yelling "CRASHDOWN" over and over again. I didn't find it amusing at all, I don't care how old they are.
Posted by: Andrea at November 2, 2009 1:38 PMIf American or delta had done the same thing, they would have been called insensitive big corporate tyrants who are, in general ambivalent about the traveling public. Southwest will, once again, get praised, because they are held to a lower standard than other carriers. I have always felt it is an unfair comparison and always will. One day, and who knows when, they will have their day in public opinion court just like the rest of us have. We will all be watching to see if the FAA will give them yet another pass, on safety issues while they continually come down hard on the other airline in the area. Its' not fair and never will be.Southwest can do no wrong and quite frankly, it makes us all sick to our stomachs.
Posted by: michael at November 2, 2009 1:53 PMI understand the frustration of adult passengers, I have flown with an unescorted youth under the supervision of an airline attendant and the youth kicked the back of my seat for a 4 hour flight continously.There was seeminly nothing the attendant could do but tell the youth stop and stop obviously the youth did not understand. I should have been given a refund for enduring this.
Posted by: Rev. Andrews at November 3, 2009 11:35 PMI have had this happen at a resturant,I could not hear any thing but that kid screaming, I ended up with indigestion and will never go back to that resturant. The Mother did nothing, nor did the resturant owner.
Posted by: Maxilou Link at November 4, 2009 1:33 AMKids can be sometimes unpredictable, but did you ever think that the cabin pressure on their ears could have been a part of the problem. Me being an adult have had my ears hurt so bad that I cried. I dont think that they realize that can happen. Also the parent should have brought something that was going to keep them ocupided.But if she was refunded Im sure that should have been sufficiant.
I recently had to endure a 10 hour overseas flight with a screaming kid next to me the whole time! The parents tried to cajole him, but if they had just spanked him, he would have cried it out, then gone to sleep. Once had a kid continually kick the back of my seat in a plane, and he finally stopped it when I told him that I would break his leg if he did not quit. That took care of it. People are too tolerant of kids' bad behavior these days.
Posted by: weary traveler at November 9, 2009 12:50 PM